Terms and conditions of use
Acceptance of Terms, etc
As part of the registration process on the Site, GutarGoo may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
License & Site access
GutarGoo grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of GutarGoo This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of GutarGoo. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of GutarGoo and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Site’s or GutarGoo name or trademarks without the express written consent of GutarGoo. Any unauthorized use terminates the permission or license granted by GutarGoo.
Account & Registration Obligations
All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site.
Disclaimer of Warranty
We may edit, delete or modify any of the terms and conditions contained in this agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site. Your continued participation in our program, visit and shopping on our site following our posting of a change notice or a new agreement on our site will constitute binding acceptance of the change.
You Agree and Confirm
1. That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by GutarGoo for redelivery shall be claimed from you.
2. That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
3. You will provide authentic and true information in all instances where such information is requested of you. GutarGoo reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), GutarGoo has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
4. That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
5. That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
6. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description. You may not use the Site for any of the following purposes: a) Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. b) Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. c) Gaining unauthorized access to other computer systems. d) Interfering with any other person’s use or enjoyment of the Site. e) Breaching any applicable laws; f) Interfering or disrupting networks or websites connected to the Site. g) Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Acknowledgment of Rights
a. To the maximum extent permitted by applicable law. we have provided the Website on an “AS IS” and “AS AVAILABLE” and “BEST EFFORTS” basis and grant no warranties of any kind, whether express, implied, direct, indirect, statutory or otherwise with respect to the website or the result of the website (including all information and content contained therein), including any implied warranties of correctness, validity, accuracy, appropriateness, fitness, merchantability or compatibility for a particular purpose or outcome or non-infringement. We do not warrant that the use of the Website will always be secured, uninterrupted, available, error-free or will meet your requirements or expectations, or that any defects in the Website or in the products offered from the Website will be corrected. We disclaim liability for, and no warranty is made with respect to, the connectivity and availability of the Website at all times and the results of the use of the Website.
b. Opinions, advice, statements, offers, or other information or content made available through the Website, but not directly by us, are those of the respective Website users, and should not necessarily be relied upon. Such users are solely responsible for such content. We do not (i) guarantee the accuracy, completeness or usefulness of any information provided on the Website, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party other than us.
c. From time to time, we may offer new features or tools which our Website users may experiment or experience. Such features or tools are offered solely for experimental purposes and without any warranty of any kind, and may be modified or discontinued at our sole discretion. The provisions of this Disclaimer of Warranty clause shall apply with full force to such features and tools.
d. We accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of the use or non-use of the Website.
Product Pricing and Description
The product price displayed on our Website represents the full retail price listed for the product itself. Such list price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain products that are offered as a set, the list price may represent an “open-stock” price, which means the aggregate of the estimated or suggested retail price for each of the products included in the set. Where a product is offered for sale by us, the list price will be provided by us. In cases of mispriced products in our catalogues where a product’s correct price is higher than our listed price, we will, at our discretion, either contact you for instructions before shipping or cancelling your order and notify you of such cancellation.
We do not warrant that product descriptions or other content on this Website is accurate, complete, reliable, current, or error-free. If a product offered on our Website is not as described, your sole remedy is to return it in unused condition as per our Returns & Exchange policy.
GutarGoo uses third party payment gateways for processing payment of all orders from the Website. GutarGoo is not responsible for any delays or cancellation of orders due to any payment related issues. As we do not control such third party’s technology, platforms, systems and processes, we cannot be held liable or responsible for any error or fault at the end of such third party payment gateway service providers.
We accept payments for product orders placed on the Website through any of the following modes:
- Bank transfer – debit card or credit card
- Cash on Delivery (COD)
- Any other modes accepted?
Please note the following for orders placed through Cash on Delivery (COD) basis:
- To avail COD service, the product items in the cart should be eligible for COD.
- You will not open the product package without making the payment at the time of delivery. If done so then the delivery will be deemed to be accepted by you and will not be eligible for cancellation, refund or exchange.
- If the product or packaging has been tampered with, please do not accept delivery of the order.
- No credit/debit cards will be accepted at the time of delivery under the COD method.
- We cannot accept COD in case your pin code is not serviceable.
If you want to know whether your area is serviceable or not, you can call us on (Mention contact no.) (between 11:00 am – 7.30 pm, Monday – Friday) or email us at (Mention email id) and provide your PIN code.Unless otherwise agreed, payment must first be received by GutarGoo prior to the acceptance of any order. Invoices are due and payable within the time period noted on the applicable invoice, calculated from the date of the invoice. GutarGoo has all the discretion to cancel or deny any orders. GutarGoo is not responsible for any pricing, typographical or other error concerning the products and reserves the right to cancel any orders arising from any such errors.
GutarGoo is currently shipping all over India. Further, we are working on enabling international shipping soon. GutarGoo understands how important it is to receive your purchased products in the finest condition and on time; hence our team works round the clock to try and get your products across to you in the shortest time frame possible.
Shipping Duration: The shipping details for each individual product is mentioned on the product detail page. Depending on the products in your cart, your shipment may be split into two packages and shipping dates may vary. For the final shipping date of your order, please refer to the shipping details section on your cart page.
All our products are shipped out between 1 – 10 working days depending on the products. In situations beyond GutarGoo’s control, there may be circumstances, which cause a delay. In such cases, GutarGoo will ensure delivery in the earliest possible time frame.
You can reach us by email at firstname.lastname@example.org or by mobile at 9540250303 (between 11am – 8pm, Monday – Friday) in case of any queries. We strive to answer and resolve all queries within 24 working hours.